What is a short code?

This is a five digit number (such as 20880), which can be used to both send and receive messages from users in lieue of long­form numbers.

What is a dedicated short code?

This is a short code that has only one user/client. See here how you can register for a short code ­ https://account.africastalking.com/sms/shortcoderequest

What is a shared short code?

This is a short code shared by many users/clients. For this option, we provide a keyword . See here on how you can register for a keyword ­https://account.africastalking.com/sms/keywordrequest

What is a premium rated short code?

This is a short code that allows you to receive revenue either from SMSes sent to your number, or by charging users for sending SMSes to their phone numbers. The revenue is calculated on the basis of the cost to the user. This allows you to receive payments or contributions over SMS.

What is a standard rated short code?

This is a short code that behaves just like long form numbers. Sending a message using them incurs the same network charges as a long form number, while receiving SMSes through them is free to both the sender and receiver.

How do I get a short code?

Send us a request by filling in the short code request form found in this link https://account.africastalking.com/sms/shortcoderequest

Who do I talk to for help with my short code?

You can contact our support team via live chat (this is available on the website), via phone ((0729891801) and via email (info@africastalking.com and support@africastalking.com )