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Programmable Voice allows you to enrich your call experience by adding features that would have otherwise be inaccessible using the normal physical lines. Our fully featured API gives you a wide number of actions that you can use together to build intuitive solutions.
Add all users that dial into a phone number into one call. Integrate with your internal database to moderate conference call participation.
See moreJames Odede, a developer in Kenya built Voice Memo, a web application that allows you to build your own customer call center. Using Voice Memo, you can connect with customers using various channels including inbound, outbound Voice and SMS
Using our fully featured Voice API, James has been able to build a platform that supports many businesses who are looking to enhance their customer engagement experience.
Read their storyA phone number has incredible reach and is growing in importance as a useful tool for verifying user identity. You can enhance security in your applications by calling your users directly with authentication tokens.
You build and monetise services that run on voice using our Premium Rated numbers. Services such as interactive dating or marketing audio content can be enhanced by taking advantage of the personal nature of voice.
Enhance our customer support experience by building an Interactive Voice Response(IVR)functionality into your support workflow. Add dynamic queuing, call recording and routing capabilities to differentiate how your business responds to client needs.
Keep your customers in the know about issues concerning them. This will in turn improve your customer satisfaction rating and increase customer loyalty.
Receive and store responses from a data collection exercise. You can use the IVR (Interactive Voice Response) feature for caller prompts and the record action to store all responses onto a database.
Make it easier for your callers to more efficiently get the help they need through voice prompts. Used mostly in customer service to choose language, to speak to an agent,to suggest common solutions for recurring problems etc.
Reach out to hundreds of people in your contact list with a single call blast and play a pre-recorded message. Works well for marketing/promotional campaigns and Customer notifications.
Make your work of analysing calls easier by tagging them using our ClientRequestID feature. You can tag the phone calls depending on function e.g support call, by action e.g failed calls, by agent or any other way depending on what you want to measure.
Type | Deposit | Set Up | Monthly Maintenance |
---|---|---|---|
Regular (Safaricom and Airtel) | 0 | KES 5,000 + 16% VAT | KES 2,000 + 16% VAT |
Toll Free (800 series) (Safaricom only) | KES 50,000 | KES 20,000 + 16% VAT | KES 15,000 + 16% VAT |
Premium Rated (Safaricom only) | 0 | KES 20,000 + 16% VAT | KES 15,000 + 16% VAT |
Type | Cost per minute |
---|---|
Regular Incoming | KES 0.00 |
Regular Outgoing | KES 2.50 |
SIP Incoming | KES 0.25 |
SIP Outgoing | KES 0.25 |
SIP Trunk | KES 0.50 |
Toll Free Incoming | KES 2.50 |
Call Conference | KES 0.50 |
Type | Cost per character |
---|---|
Google TTS Standard | KES 0.0005 |
Google TTS Wavenet | KES 0.002 |
Calls per second | Monthly cost |
---|---|
1 | KES 0 |
2 | KES 3,000 + 16% VAT |
3 | KES 6,000 + 16% VAT |
4 | KES 9,000 + 16% VAT |
5 | KES 12,000 + 16% VAT |
Cost per minute |
---|
-- Please select a country from the list -- |
Type | Set Up | Monthly Maintenance |
---|---|---|
Regular (32,31,200 series) | UGX 200,000 | UGX 40,000 |
Toll Free (800 series) | UGX 200,000 | Ugx 40,000 |
Type | Cost per minute |
---|---|
Regular Incoming | UGX 45 |
Regular Outgoing | UGX 290 |
Toll Free Incoming from MTN | UGX 180 |
Toll Free Incoming from other networks | UGX 270 |
Call Conference | UGX 10 |
SIP Incoming | UGX 35 |
SIP Outgoing | UGX 35 |
SIP Trunk | UGX 45 |
Type | Cost per character |
---|---|
Google TTS Standard | UGX 0.020 |
Google TTS Wavenet | UGX 0.066 |
Type | Set Up | Monthly Maintenance |
---|---|---|
Regular | Free | NGN 5,000 + 7.5% VAT |
Type | Cost per minute |
---|---|
Regular Incoming | NGN 3.00 |
Regular Outgoing | NGN 15.00 |
SIP Incoming | NGN 3.00 |
SIP Outgoing | NGN 3.00 |
SIP Trunk | NGN 3.00 |
Call Conference | NGN 1.00 |
Type | Cost per character |
---|---|
Google TTS Standard | NGN 0.002 |
Google TTS Wavenet | NGN 0.008 |
Calls per second | Monthly cost |
---|---|
5 | NGN 25,000 + 7.5% VAT |
10 | NGN 50,000 + 7.5% VAT |
Type | Cost per minute |
---|---|
Regular Outgoing To: USA, China, India, Thailand, Greece, Poland, UK | NGN 15.00 |
Regular Outgoing To: Australia, Indonesia, New Zealandng | NGN 22.00 |
Regular Outgoing To: UAE | NGN 30.00 |
Regular Outgoing to: Kenya | NGN 50.00 |
Regular Outgoing To: Ghana | NGN 65.00 |
SIP Outgoing | NGN 3.00 |
Regular Incoming | NGN 3.00 |
SIP Incoming | NGN 3.00 |
Type | Deposit | Set Up(one-off) | Monthly Maintenance |
---|---|---|---|
Airtel | 0 | TZS 100,000 +18%VAT | TZS 35,000 + 18% VAT |
Type | Cost per minute |
---|---|
Regular Incoming | TZS 17 |
Regular Outgoing | TZS 60 |
SIP Incoming | TZS 4.30 |
SIP Outgoing | TZS 4.30 |
SIP Trunk | TZS 8.61 |
Call Conference | TZS 8.61 |
Type | Cost per character |
---|---|
Google TTS Standard | TZS 0.0086 |
Google TTS Wavenet | TZS 0.034 |