If you aim to improve customer experience through the exchange of media, documents, and files, automate interactions, and directly engage with your customers to achieve high satisfaction levels, our WhatsApp Business solution is designed to facilitate such communication.
With whatsapp businesses can engage their customers using images, videos, audio, documents and share location details.
The API allows support for templated messages which are preapproved by Meta as well as user initiated interactions.
We process and share delivery notifications that to your applications for all whatsapp messages sent using our APIs
Add instant notifications to your applications to inform your clients when important events are generated. Sample scenarios include financial transactions, reminders or sharing updates with your users
Secure your mobile and web applications by sending chat based authentication tokens. This has proved to be a useful and vital tool for verifying users of your service
Businesses see whatsapp as the quickest way to start engaging with their customers. Our APIs make it very easy to build a scalable platform that can be used to provided businesses an easy way to get started on mass chat communication
| Type | Cost |
|---|---|
| Monthly Platform Fee | USD 250 |
| Africas Talking WhatsApp Fees are calculated against the pricing listed by WhatsApp Inc. that can be found below: | 35% on the total fees / charges to be levied by WhatsApp Inc. and payable by Customer |
| Countries | Currency | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|---|
| Argentina | USD | 0.0618 | 0.0408 | 0.0367 | 0.0316 |
| Brazil | USD | 0.0625 | 0.035 | 0.0315 | 0.03 |
| Chile | USD | 0.0889 | 0.0586 | 0.0527 | 0.0454 |
| Colombia | USD | 0.0125 | 0.0085 | 0.0077 | 0.006 |
| Egypt | USD | 0.1073 | 0.0687 | 0.0618 | 0.0644 |
| France | USD | 0.1432 | 0.0768 | 0.0691 | 0.0859 |
| Germany | USD | 0.1365 | 0.0853 | 0.0768 | 0.0819 |
| India | USD | 0.0099 | 0.0042 | n/a | 0.004 |
| Indonesia | USD | 0.0411 | 0.02 | 0.03 | 0.019 |
| Israel | USD | 0.0353 | 0.0188 | 0.0169 | 0.018 |
| Italy | USD | 0.0691 | 0.042 | 0.0378 | 0.0386 |
| Malaysia | USD | 0.086 | 0.02 | 0.018 | 0.022 |
| Mexico | USD | 0.0436 | 0.0266 | 0.0239 | 0.0105 |
| Netherlands | USD | 0.1597 | 0.08 | 0.072 | 0.0891 |
| Nigeria | USD | 0.0516 | 0.0319 | 0.0287 | 0.031 |
| Pakistan | USD | 0.0473 | 0.0253 | 0.0228 | 0.0142 |
| Peru | USD | 0.0703 | 0.0419 | 0.0377 | 0.0179 |
| Russia | USD | 0.0802 | 0.0477 | 0.0429 | 0.0398 |
| Saudi Arabia | USD | 0.0406 | 0.0252 | 0.0226 | 0.0195 |
| South Africa | USD | 0.0379 | 0.02 | 0.018 | 0.0168 |
| Spain | USD | 0.0615 | 0.038 | 0.0342 | 0.0369 |
| Turkey | USD | 0.0109 | 0.0093 | 0.0083 | 0.003 |
| United Arab Emirates | USD | 0.034 | 0.0198 | 0.0178 | 0.019 |
| United Kingdom | USD | 0.0705 | 0.0398 | 0.0358 | 0.0388 |
| North America | USD | 0.025 | 0.015 | 0.0135 | 0.0088 |
| Rest of Africa | USD | 0.0225 | 0.016 | 0.0144 | 0.0363 |
| Rest of Asia Pacific | USD | 0.0732 | 0.0472 | 0.0425 | 0.0224 |
| Rest of Central & Eastern Europe | USD | 0.086 | 0.0619 | 0.0557 | 0.025 |
| Rest of Latin America | USD | 0.074 | 0.0494 | 0.0445 | 0.0423 |
| Rest of Middle East | USD | 0.0341 | 0.0198 | 0.0178 | 0.0218 |
| Rest of Western Europe | USD | 0.0592 | 0.042 | 0.0378 | 0.0397 |
| Other | USD | 0.0604 | 0.0338 | 0.0304 | 0.0145 |
The Fees for Service consists of:
Africa's Talking WhatsApp Fees for Service shall be calculated in accordance with the details below and based on the listed pricing notified to Africa's Talking by WhatsApp Inc, as may be amended from time to time, and can be found at: click here, as amended from time to time.