Stay Engaged and Re-Assure Your Customers During COVID-19

Stay connected to your customers at the time that matters the most!

Learn More

Product Overview

Unstructured Supplementary Service Data or USSD in short is a service that allows mobile phone users to interact with a remote application from their device in real time. A predefined session is started once a user dials in to facilitate the transfer of information between your application and the user. It is a highly scalable service as it does not require an internet connection and is supported by both feature and smartphones

Dedicated USSD

This is a three digit code for example *384# that is used solely by one user for their company or service

Shared USSD

This is a code that is used by multiple companies or services. Each company is allocated a channel on our dedicated codes, for example *384*65#

The Power of Exposure

Dumi Kaliati, a developer based in Malawi, saw an opportunity to turn people’s mobile phones into their own personal billboards and classifieds through Peza, a USSD and SMS based mobile application that acts as a mobile marketing platform for blue collar professionals

Read their story

Use cases

Query services

Give access to structured information from your application with USSD menus. The interactive nature can layer leading questions to deliver the right information

Data collection

USSD is a powerful tool for data collection because it is universally accessible on any mobile phone. The session-based nature of USSD services also make them better suited for structured surveys as compared to SMS

User Registration

USSD is a powerful marketing tool for leading users to quickly register for your service. Enhance the customer on boarding experience by adding services such as SMS and Voice to your USSD application

Features

High Capacity

Our USSD gateway is built to handle thousands of concurrent API requests at any one time

Flexible Pricing

Choose between pre-paid and post paid billing options depending on your business needs.

Painless Integration

We have made it easy for a developer to build and deploy a USSD application within minutes

Pricing

Kenya

Shared USSD Code

Type Cost
Set Up Cost Free
Monthly Maintenance KES 5,800

Post-Paid costs per session (Cost is covered by the code owner)
A compulsory deposit of KES 10,000 is required for the session cost
Network Basic Plan
KES 0 - 19,999		 Plus Plan
KES 20,000 - 99,999		 Premium Plan
KES 100,000 - 399,999		 Max Plan
400,000+
Safaricom KES 1.5 KES 1.5 KES 1.25 KES 1.25
Pre-Paid costs per session (Cost is covered by the end user)
Network Cost
Safaricom KES 1
Airtel KES 3



Dedicated USSD Code

Safaricom

Type Cost
Test Bed KES 17,400
Set Up Cost KES 145,000
Pre-Paid Monthy Maintenance KES 58,000
Post-Paid Monthy Maintenance KES 58,000

Airtel

Type Cost
Set Up Cost KES 116,000
Monthly Maintenance KES 46,400

Telkom

Type Cost
Set Up KES 46,400
Test Bed KES 17,400
Deposit (One off) KES 28,500
Monthly Maintenance KES 40,600

Post-Paid costs per session (Cost is covered by the code owner)
A compulsory deposit of KES 10,000 is required for the session cost
Network Basic Plan
KES 0 - 99,999		 Plus Plan
KES 100,000 - 499,999		 Premium Plan
KES 500,000 - 999,999		 Max Plan
KES 1,000,000+
Safaricom KES 1.5 KES 1.5 KES 1.25 KES 1.25
Airtel KES 4.5 KES 4.5 KES 4.25 KES 4.25
Pre-Paid costs per session (Cost is covered by the end user)
Network Cost
Safaricom KES 1
Airtel KES 3
Telkom KES 1

Shared USSD Code

Type Cost
Set Up Cost Free
Monthly Maintenance UGX 500,000
Post-Paid costs (Cost is covered by the code owner)
A compulsory deposit of USD 68 is required for the session cost
Network Cost
MTN (Charges are per 20 seconds of a session) UGX 45
Airtel UGX 170
Africell UGX 110
* MTN is time-based
  E.g 60 seconds spent on a session will incur 3x the cost; maximum session length is 180 seconds.
* Airtel and Africell are session-based


Dedicated USSD Code

Application

Service Cost Paid to
Code application fee USD 250 + 18% VAT UCC
Initial Entry fee USD 1000 + 18% VAT UCC
Code annual fee USD 10000 + 18% VAT UCC
Code connectivity to networks (Cost is per telco) USD 100 + 18% VAT Telcos
Setup fee USD 250 + 18% VAT AfricasTalking
Monthly maintenance fee USD 114.41 + 18% VAT AfricasTalking
Post-Paid costs (Cost is covered by the code owner)
A compulsory deposit of USD 68 is required for the session cost
Network Cost
MTN (Charges are per 20 seconds of a session) UGX 45
Airtel UGX 170
Africell UGX 110
* MTN is time-based
  E.g 60 seconds spent on a session will incur 3x the cost; maximum session length is 180 seconds.
* Airtel and Africell are session-based

Shared USSD Code

A shared USSD code will be raised on Airtel, Tigo and Vodacom and attract an overall monthly maintenance fee of $110

A compulsory deposit of TZS 150000 is required for the session cost
Basic Plan (TZS 0 - 499,999) Plus Plan (TZS 500,000 - 2,499,999) Premium Plan (TZS 2,500,000 - 9,999,999) Max Plan (TZS 10,000,000 +)
Vodacom TZS 107 TZS 107 TZS 100 TZS 100
Tigo TZS 65 TZS 65 TZS 60 TZS 60
Airtel TZS 20 TZS 20 TZS 20 TZS 20



Dedicated USSD Code

A dedicated USSD code will be raised on Airtel, Tigo and Vodacom and attract an overall monthly maintenance fee of $150

A compulsory deposit of TZS 150000 is required for the session cost

Application

Service Cost Paid to
USSD code acquisition $2000 TCRA
USSD Licence Renewal $2500 TCRA
Application Fee $50 TCRA
Administration Fee TZS 1,600,000 Africa’s Talking

Integration

Mobile Operator Annual Fee Set up
Airtel $2300 (To Airtel) $200
Tigo Free $50
Vodacom Free $50

Price per session

A compulsory deposit of TZS 150000 is required for the session cost
Basic Plan (TZS 0 - 499,999) Plus Plan (TZS 500,000 - 2,499,999) Premium Plan (TZS 2,500,000 - 9,999,999) Max Plan (TZS 10,000,000 +)
Vodacom TZS 107 TZS 107 TZS 100 TZS 100
Tigo TZS 65 TZS 65 TZS 60 TZS 60
Airtel TZS 20 TZS 20 TZS 20 TZS 20

Shared USSD Code

A shared USSD code will be raised on MTN & Airtel.

A compulsory deposit of RWF 90600 is required for the session cost
Service Cost
One off setup fee RWF 86500
Monthly maintenance fee RWF 26000 per Telco
Session cost RWF 13 per Telco



Dedicated USSD Code

A compulsory deposit of RWF 90600 is required for the session cost

Application

Service Cost
RURA Application Fee RWF 25,000
RURA USSD fee(Paid annually) $1000


Services

Telco Set up fee(One off) Monthly maintenance fee Session Cost
MTN RWF 100000 RWF 259500 RWF 13
Airtel RWF 100000 RWF 259500 RWF 13

Shared USSD Code

Type Cost
Set Up Cost Free
Monthly Maintenance NGN 20,000 + 7.5% VAT

Post Paid ( Owner of the code pays for the session costs)

A compulsory deposit of NGN 36,000 is required for the session cost
Basic Plan
NGN 0 - 99,999		 Plus Plan
NGN 100,000 - 499,999		 Premium Plan
NGN 500,000 - 999,999		 Max Plan
NGN 1,000,000+
MTN (Charges are per 20 seconds of a session) NGN 7.5 NGN 7.0 NGN 6.8 NGN 6.5
E.g 40 seconds spent on a session will incur 2x the cost.

Pre Paid (End user pays for the cost of the session)

The telco deducts the cost of the session directly from the end users’ airtime. We charge an amount per session as well as indicated in the table below.
Telco charge to end user Basic Plan
NGN 0 - 99,999		 Plus Plan
NGN 100,000 - 499,999		 Premium Plan
NGN 500,000 - 999,999		 Max Plan
NGN 1,000,000+
Airtel (Charges per 20 seconds of a session) NGN 5 NGN 2 NGN 1.5 NGN 1.2 NGN 0.9
Glo (Charges per 120 seconds of a session) NGN 10 NGN 2 NGN 1.5 NGN 1.2 NGN 0.9
9 Mobile (Charges per 20 seconds of a session) NGN 5 NGN 2 NGN 1.5 NGN 1.2 NGN 0.9



Dedicated USSD Code

A dedicated USSD code will be raised on MTN, Airtel and 9 Mobile and attract an overall monthly maintenance fee of NGN 70000 + 7.5% VAT

A compulsory deposit of NGN 100000 is required for the session cost

Application

Service Cost Paid to
USSD code acquisition NGN 11500 NCC

Post Paid ( Owner of the code pays for the session costs)

Price per session

Basic Plan
NGN 0 - 99,999		 Plus Plan
NGN 100,000 - 499,999		 Premium Plan
NGN 500,000 - 999,999		 Max Plan
NGN 1,000,000+
MTN (Charges per 20 seconds of a session) NGN 7.5 NGN 7.0 NGN 6.8 NGN 6.5
Airtel (Charges per 20 seconds of a session) NGN 8.0 NGN 7.5 NGN 7.0 NGN 6.8
9 Mobile (Charges per 20 seconds of a session) NGN 8.0 NGN 7.8 NGN 7.5 NGN 7.0

Shared USSD Code

Type Cost
Set Up Cost Free
Monthly Maintenance MWK 25,000



Dedicated USSD Code

A dedicated USSD code will be raised on TNM and Airtel

A compulsory deposit of $100 is required for the session cost

Application

Service Cost Paid to
USSD code acquisition Free MACRA
Setup Fee MWK 350,000 AfricasTalking

Services

Telco Monthly Maintenance Fee Session Cost
Airtel MWK 209700 MWK 25
TNM MWK 139800 MWK 55 per minute

Shared USSD Code

A shared USSD code will be raised on Airtel and MTN

A compulsory deposit of $100 is required for the session cost
Service Cost
One off setup fee ZMW 1000
Monthly maintenance fee ZMW 6000
Session cost ZMW 1 per Telco



Dedicated USSD Code

A dedicated USSD code will be raised on Airtel and MTN

A compulsory deposit of $100 is required for the session cost

Application

Service Cost Paid to
USSD code acquisition ZMW 42000 ZICTA
USSD licence renewal ZMW 30000 ZICTA

Services

Type Cost Telco
Integration cost ZMW 5000 MTN
Integration cost ZMW 5000 Airtel
Monthly maintenance fee ZMW 20000 Airtel and MTN
Session cost ZMW 1 per session Airtel and MTN

Dedicated USSD Code

A dedicated USSD code will be raised on Vodacom, MTN, Telkom and CellC

A compulsory deposit of $100 is required for the session cost

Type Cost
Set up cost (One off) ZAR 5000
Monthly maintenance fee ZAR 5000
Session Cost (Vodacom, MTN, Telkom CellC) ZAR 0.50 per 20 secs

Dedicated USSD Code

A shared USSD code will be raised on MTN, Airtel Tigo and Vodacom

A compulsory deposit of $100 is required for the session cost
Type Cost
Regulator Fee GHS 2,100
Set up cost (One off) GHS 2,600
Monthly maintenance fee GHS 3,000 per Telco
Session Cost GHS 0.015


Shared USSD Code

A shared USSD code will be raised on MTN, Airtel Tigo and Vodacom

A compulsory deposit of $100 is required for the session cost
Type Cost
Monthly maintenance fee GHS 900
Session Cost GHS 0.015

Ready to get started?

Yes, Sign me up!