Two way SMS
Build a solution that provides two-way communication service using short codes. Whether you are looking to share information with you users or collect feedback, two way SMS is a great way to enrich customer engagement.
Start BuildingTwo Way SMS takes advantage of a short code(five digit number) that can be used to both send and receive messages from users. A short code can either be dedicated, meaning that it solely belongs to you or shared, which means that it is used by multiple users and differentiated by a keyword.
With this type of short code, an SMS is charged at the normal rate to send a message, but is free to receive a message for both senders and receivers
An end user interacts with this short code free of charge. The owner of this code bears the cost of all SMS that are sent and received on this code.
Using mobile as a delivery tool for surveys ensures a wider, more targeted reach to your customers who provide valuable feedback. Short codes provide a great platform to collect live customer insights without hustle.
Current and potential users can use short codes to enquire and get information about a new product or feature that you are advertising. This will help you forecast demand for you product or raise awareness
Giving your users multiple channels to get support enhances their experience. Using keywords and short codes, your users can reach out to you with questions and you can get back to them with the relevant help.
AT Developers
We have provided extensive resources to help you quickly build, integrate and test your applications.
See sample codeTelco | Deposit | Set Up | Monthly Maintenance per Telco |
---|---|---|---|
Safaricom, Airtel, Equitel and Telkom | KES 10,000 | Free | KES 15,000 |
Set Up | Monthly Maintenance |
---|---|
KES 5,000 + 16% VAT | KES 2,000 + 16% VAT |
Basic Plan KES 0 - 19,999 |
Plus Plan KES 20,000 - 99,999 |
Premium Plan KES 100,000 - 399,999 |
Max Plan KES 400,000+ |
|
---|---|---|---|---|
Safaricom | KES 0.8 | KES 0.7 | KES 0.6 | KES 0.4 |
Airtel Kenya (Local Traffic) | KES 0.8 | KES 0.8 | KES 0.7 | KES 0.6 |
Other Kenyan Telcos | KES 0.8 | KES 0.8 | KES 0.7 | KES 0.6 |
Telco | Incoming Message Cost |
---|---|
MTN | 65.00 UGX |
Airtel | 65.00 UGX |
1. Paid to UCC
Shortcode Application | Entry Fee | Annual Fee |
---|---|---|
USD 295 | USD 1,000 | USD 2,360 |
2. Paid to Networks
Network | Set Up | Monthly Maintenance |
---|---|---|
MTN Uganda | USD 118 | USD 59 |
Airtel | USD 118 | USD 59 |
3. Paid to Africa's Talking
Set Up | Monthly Maintenance |
---|---|
USD 295 | Free |
Toll Free Shortcode | SMS Cost |
---|---|
Reverse Billing | UGX 65 |
Set Up | Monthly Maintenance |
---|---|
Free | UGX 200,000 |
Toll Free Shortcode | SMS Cost |
---|---|
Reverse Billing | UGX 65 |
Telco | Basic Plan TZS 0 - 499,999 | Plus Plan TZS 500,000 - 2,499,999 | Max Plan TZS 2,500,000+ |
---|---|---|---|
Vodacom | TZS 100 | TZS 80 | Contact Sales |
Airtel | TZS 100 | TZS 80 | Contact Sales |
Zantel | TZS 100 | TZS 80 | Contact Sales |
Halotel | TZS 100 | TZS 80 | Contact Sales |
TTCL | TZS 100 | TZS 80 | Contact Sales |
Tigo | TZS 100 | TZS 80 | Contact Sales |
Dedicated short codes are issued by the regulatory body TCRA. Once issued, it can be integrated with the respective mobile operator. This process can take 2 - 10 weeks to complete
Application
Item | Cost | Paid to |
---|---|---|
Short code | $2000 | TCRA |
Application Fee | $50 | TCRA |
Administration Fee | TZS 1,600,000 | Africa’s Talking |
Yearly Recurring
Item | Cost | Paid to |
---|---|---|
Short code | $3000 | TCRA |
Application Fee | $50 | TCRA |
Maintainance Fee | TZS 3,000,000 | Airtel |
Administration Fee | TZS 1,600,000 | Africa’s Talking |
Please note: Integration fees do not apply for renewals as the shortcode is already integrated at this stage.
Integration (1st Year one off payment)
Mobile Operator | Cost |
---|---|
Vodacom, Tigo | Free |
Airtel | $2000 |
Toll Free Short code | Cost |
---|---|
Reverse Billing | TZS 150 |
Cost | Item |
---|---|
TZS 198,500 | Set up |
TZS 79,400 | Monthly Maintenance |
Toll Free Short code | Cost |
---|---|
Reverse Billing | TZS 150 |
Service | Cost |
---|---|
RURA Application Fee | RWF 25000 |
RURA Shortcode fee | See short code categories and their pricing |
Africa’s Talking Set up fee | RWF 173000 per Telco |
Set up fee(One off) | RWF 150000 per Telco |
Monthly maintenance fee | RWF 43300 per Telco |
Telco | Set up fee | Monthly maintenance |
---|---|---|
MTN | Free | RWF 13000 |
Airtel | Free | RWF 35000 |
MTN | Tigo & Airtel | |
---|---|---|
Incoming SMS | RWF 7 | RWF 5 |
Outgoing SMS | See Bulk SMS Pricing |
Set Up | Monthly Maintenance |
---|---|
Free | NGN 10,000 + 7.5% VAT |
Application Fee | Set Up | Monthly Maintenance |
---|---|---|
NGN 200,000 | Free | NGN 70,000 |
Type | Cost |
---|---|
Incoming | NGN 2.90 |
Outgoing | NGN 2.90 |
1. Paid to ZICTA
Shortcode Format | Application Fee | Annual Fee |
---|---|---|
4 Digit Code (Used for Two Way SMS Only) |
ZMW 12,000 | ZMW 18,000 |
3 Digit Code (Used for Two Way SMS and USSD) |
ZMW 12,000 | ZMW 30,000 |
2. Paid to Africa's Talking
Set Up | Monthly Maintenance |
---|---|
ZMW 700 | ZMW 1,500 |
2. Paid to Africa's Talking
Set Up | Monthly Maintenance |
---|---|
ZMW 700 | ZMW 500 |
Incoming SMS | ZMW 0.4 |
Telco | Set Up | Monthly Maintenance |
---|---|---|
Airtel Malawi | MWK 224,000 | MWK 150,000 |
TNM | MWK 224,000 | MWK 150,000 |
Set Up | Monthly Maintenance |
---|---|
Free | MWK 31,250 |
SMS Cost | MWK 15 |
Telco | Basic ETB 0 - 5,300 |
Plus ETB 5,301 - 27,600 |
Premium ETB 27,601 - 111,000 |
Max ETB 111,000+ |
---|---|---|---|---|
Ethio Telecom | ETB 0.15 | ETB 0.10 | ETB 0.05 | ETB 0.04 |
Telco | Basic ETB 0 - 5,300 |
Plus ETB 5,301 - 27,600 |
Premium ETB 27,601 - 111,000 |
Max ETB 111,000+ |
---|---|---|---|---|
Ethio Telecom | ETB 0.20 | ETB 0.20 | ETB 0.15 | ETB 0.10 |
Set Up Fee | Monthly Maintenance |
---|---|
ETB 1,440 | ETB 1,000 |
Category | Set Up Fee | Subscription Fee | Monthly Maintenance | Current Available Code |
---|---|---|---|---|
Bronze | Free | 1,440 ETB | Free | 8065 (Bulk) and 8165 (Premium) |
Telco | Basic Plan ETB 0 - 5,300 |
Plus Plan ETB 5,301 - 27,600 |
Premium Plan ETB 27,601 - 111,000 |
Max Plan ETB 111,000+ |
---|---|---|---|---|
Ethio Telecom | ETB 3.50 | ETB 3.40 | ETB 3.20 | ETB 3.00 |
Telco | Basic Plan FCFA 0 - 2,499 | Plus Plan FCFA 2,500 - 12,499 | Premium Plan FCFA 12,500 - 49,999 | Max Plan FCFA 50,000+ |
---|---|---|---|---|
MTN | FCFA 100 | FCFA 90 | FCFA 80 | FCFA 80 |
Orange | FCFA 100 | FCFA 90 | FCFA 80 | FCFA 80 |
Type | Short Code Application Fee | Regulatory Agency Application Fee | ARTCI Annual Fee | Annual Maintenace Fee |
---|---|---|---|---|
4-digit Code | FCFA 600,000 | FCFA 2,000,000 | FCFA 2,000,000 | FCFA 2,160,000 |
5-digit Code | FCFA 600,000 | FCFA 1,000,000 | FCFA 1,000,000 | FCFA 2,160,000 |
Set Up | Monthly Maintenance |
---|---|
FCFA 0 | FCFA 77,250 |
Item | Cost |
---|---|
Set Up | ZAR 3,500 |
Monthly Maintenance | ZAR 1,125 |
Item | Cost |
---|---|
Incoming SMS | ZAR 0.60 |
MTN | AirtelTigo | Vodafone | |
---|---|---|---|
Incoming SMS | GHC 0.053 | GHC 0.053 | GHC 0.053 |
Service | Duration | Cost |
---|---|---|
Application Fee | One-off | GHC 1,500 |
Annual 4-digit Short Code Fee | Annual | GHC 500 |
Annual 3-digit Short Code Fee | Annual | GHC 2100 |
Telco | Set Up Cost | Monthly Maintenance |
---|---|---|
MTN | GHC 0 | GHC 450 |
AirtelTigo | GHC 1,000 | GHC 450 |
Vodafone | GHC 0 | GHC 450 |
MTN | AirtelTigo | Vodafone | |
---|---|---|---|
Incoming SMS | GHC 0.053 | GHC 0.053 | GHC 0.053 |
Service | Duration | Cost |
---|---|---|
Application Fee | One-off | GHC 1,500 |
Telco | Set Up Cost | Monthly Maintenance |
---|---|---|
MTN | GHC 0 | GHC 450 |
AirtelTigo | GHC 0 | GHC 450 |
Vodafone | GHC 0 | GHC 450 |
MTN | AirtelTigo | Vodafone | |
---|---|---|---|
Incoming SMS | GHC 0.53 | GHC 0.53 | GHC 0.53 |
Setup | Monthly Maintenance |
---|---|
GHC 1,800 | GHC 250 |
Cost | |
---|---|
Regulator | CFA 550,000 |
Orange (Telco) | CFA 1,100,000 |
Free (Telco) | CFA 550,000 |
Expresso (Telco) | CFA 550,000 |
Cost | |
---|---|
Regulator | CFA 550,000 |
Cost | |
---|---|
Orange (Telco) | CFA 42,000 |
Free (Telco) | CFA 42,000 |
Expresso (Telco) | CFA 42,000 |
Cost | |
---|---|
MO SMS | CFA 20 |
MT SMS | CFA 20 |
Cost | |
---|---|
Regulator | CFA 400,000 |
Orange (Telco) | CFA 1,100,000 |
Airtel (Telco) | CFA 700,000 |
Moov (Telco) | CFA 400,000 |
Cost | |
---|---|
Regulator | CFA 1,100,000 |
Cost | |
---|---|
Orange (Telco) | CFA 75,000 |
Airtel (Telco) | CFA 75,000 |
Moov (Telco) | CFA 75,000 |
Cost | |
---|---|
MO SMS | CFA 20 |
MT SMS | CFA 20 |
Cost | |
---|---|
Regulator | CFA 400,000 |
Orange (Telco) | CFA 700,000 |
Malitel (Telco) | CFA 400,000 |
Telecel (Telco) | CFA 400,000 |
Cost | |
---|---|
Regulator | CFA 1,100,000 |
Cost | |
---|---|
Orange (Telco) | CFA 42,000 |
Malitel (Telco) | CFA 42,000 |
Telecel (Telco) | CFA 42,000 |
Cost | |
---|---|
MO SMS | CFA 28 |
MT SMS | CFA 28 |
Cost | |
---|---|
Regulator | CFA 700,000 |
Orange (Telco) | CFA 400,000 |
MTN (Telco) | CFA 550,000 |
Cellcom (Telco) | CFA 550,000 |
Cost | |
---|---|
Regulator | CFA 700,000 |
Cost | |
---|---|
Orange (Telco) | CFA 75,000 |
MTN (Telco) | CFA 75,000 |
Cellcom (Telco) | CFA 75,000 |
Cost | |
---|---|
MO SMS | CFA 20 |
MT SMS | CFA 20 |
Cost | |
---|---|
Regulator | CFA 400,000 |
MTN (Telco) | CFA 400,000 |
Orange (Telco) | CFA 400,000 |
Camtel (Telco) | CFA 400,000 |
Nextel (Telco) | CFA 400,000 |
Cost | |
---|---|
Regulator | CFA 1,100,000 |
Cost | |
---|---|
MTN (Telco) | CFA 42,000 |
Orange (Telco) | CFA 42,000 |
Camtel (Telco) | CFA 42,000 |
Nextel (Telco) | CFA 42,000 |
Cost | |
---|---|
MO SMS - MTN | CFA 40 |
MT SMS - MTN | CFA 40 |
MO SMS - Other Telcos | CFA 20 |
MT SMS - Other Telcos | CFA 20 |
Cost | |
---|---|
Regulator | CFA 1,500,000 |
Econet (Telco) | CFA 0 |
Lumitel (Telco) | CFA 0 |
Smart (Telco) | CFA 0 |
Cost | |
---|---|
Regulator | CFA 1,500,000 |
Cost | |
---|---|
Econet (Telco) | CFA 159,000 |
Lumitel (Telco) | CFA 117,000 |
Smart (Telco) | CFA 117,000 |
Cost | |
---|---|
MO SMS | CFA 10 |
MT SMS | CFA 10 |
Cost | |
---|---|
Regulator | CFA 350,000 |
MTN (Telco) | CFA 350,000 |
Cost | |
---|---|
Regulator | CFA 1,100,000 |
Cost | |
---|---|
MTN (Telco) | CFA 42,000 |
Cost | |
---|---|
MO SMS | CFA 10 |
MT SMS | CFA 10 |
Cost | |
---|---|
ARCE (Regulator) | CFA 503,000 |
Orange (Telco) | CFA 800,000 |
Onatel (Telco) | CFA 800,000 |
Telecel (Telco) | CFA 800,000 |
Cost | |
---|---|
ARCE (Regulator) | CFA 550,000 |
Cost | |
---|---|
Orange (Telco) | CFA 85,000 |
Onatel (Telco) | CFA 42,000 |
Telecel(Telco) | CFA 42,000 |
Cost | |
---|---|
MO SMS | CFA 23 |
MT SMS | CFA 23 |
Cost | |
---|---|
Regulator | CFA 700,000 |
Togocel (Telco) | CFA 700,000 |
Cost | |
---|---|
Regulator | CFA 1,100,000 |
Cost | |
---|---|
Togocel (Telco) | CFA 117,000 |
Cost | |
---|---|
MO SMS | CFA 25 |
MT SMS | CFA 25 |
MTC | Telecom Namibia | |
---|---|---|
Outgoing SMS | NAD 0.25 | NAD 0.25 |
Telco | Set Up Cost | Monthly Maintenance |
---|---|---|
MTC | NAD 4,500 | NAD 2,300 |
Telecom Namibia | NAD 4,500 | NAD 2,300 |
Econet | Vodacom | |
---|---|---|
Outgoing SMS | Loti 0.30 | Loti 0.30 |
Telco | Set Up Cost | Monthly Maintenance |
---|---|---|
Econet | Loti 5,100 | Loti 6,100 |
Vodacom | Loti 5,100 | Loti 6,100 |
Econet | Vodacom | |
---|---|---|
Outgoing SMS | SZL 0.8 | SZL 0.8 |
Telco | Set Up Cost | Monthly Maintenance |
---|---|---|
Econet | SZL 4,500 | SZL 3,300 |
Vodacom | SZL 4,500 | SZL 3,300 |
Cost | |
---|---|
Regulator | EGP 0 |
Orange (Telco) | EGP 0 |
Vodafone (Telco) | EGP 0 |
Etisalat (Telco) | EGP 0 |
We (Telco) | EGP 0 |
Cost | |
---|---|
Regulator | EGP 20,000 |
Cost | |
---|---|
Orange (Telco) | EGP 1,400 |
Vodafone (Telco) | EGP 1,400 |
Etisalat (Telco) | EGP 1,400 |
We (Telco) | EGP 1,400 |
Cost | |
---|---|
MO SMS | EGP 0 |
MT SMS | EGP 0.2 |