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Two Way SMS takes advantage of a short code(five digit number) that can be used to both send and receive messages from users. A short code can either be dedicated, meaning that it solely belongs to you or shared, which means that it is used by multiple users and differentiated by a keyword.
With this type of short code, an SMS is charged at the normal rate to send a message, but is free to receive a message for both senders and receivers.
An end user interacts with this short code free of charge. The owner of this code bears the cost of all SMS that are sent and received on this code.
Using mobile as a delivery tool for surveys ensures a wider, more targeted reach to your customers who provide valuable feedback. Short codes provide a great platform to collect live customer insights without hustle.
Current and potential users can use short codes to enquire and get information about a new product or feature that you are advertising. This will help you forecast demand for you product or raise awareness.
Giving your users multiple channels to get support enhances their experience. Using keywords and short codes, your users can reach out to you with questions and you can get back to them with the relevant help.
AT Developers
Telco | Deposit | Set Up | Monthly Maintenance per Telco |
---|---|---|---|
Safaricom, Airtel, Equitel and Telkom | KES 10,000 | Free | KES 15,000 |
Set Up | Monthly Maintenance |
---|---|
KES 5,000 + 16% VAT | KES 2,000 + 16% VAT |
Telco | Basic Plan KES 0 - 19,999 |
Plus Plan KES 20,000 - 99,999 |
Premium Plan KES 100,000 - 399,999 |
Max Plan KES 400,000+ |
---|---|---|---|---|
Safaricom | KES 0.8 | KES 0.7 | KES 0.6 | KES 0.4 |
Airtel Kenya (Local Traffic) | KES 0.8 | KES 0.8 | KES 0.7 | KES 0.6 |
Other Kenyan Telcos | KES 0.8 | KES 0.8 | KES 0.7 | KES 0.6 |
Telco | Incoming Message Cost |
---|---|
MTN | UGX 65.00 |
Airtel | UGX 65.00 |
Shortcode Application | Entry Fee | Annual Fee |
---|---|---|
USD 295 | USD 1,000 | USD 2,360 |
Network | Set Up | Monthly Maintenance Fee |
---|---|---|
MTN | UGX 450,000 | UGX 250,000 |
Airtel | UGX 450,000 | UGX 250,000 |
Set Up | Monthly Maintenance |
---|---|
UGX 1,000,000 | Free |
Toll Free Shortcode | SMS Cost |
---|---|
Reverse Billing | UGX 65 |
Set Up | Monthly Maintenance |
---|---|
Free | UGX 200,000 |
Toll Free Shortcode | SMS Cost |
---|---|
Reverse Billing | UGX 65 |
Telco | Basic Plan TZS 0 - 499,999 |
Plus Plan TZS 500,000 - 2,499,999 |
Max Plan TZS 2,500,000+ |
---|---|---|---|
Vodacom | TZS 100 | TZS 80 | Contact Sales |
Airtel | TZS 100 | TZS 80 | Contact Sales |
Zantel | TZS 100 | TZS 80 | Contact Sales |
Halotel | TZS 100 | TZS 80 | Contact Sales |
TTCL | TZS 100 | TZS 80 | Contact Sales |
Tigo | TZS 100 | TZS 80 | Contact Sales |
Item | Cost | Paid to |
---|---|---|
Short code | $ 2000 | TCRA |
Application Fee | $ 50 | TCRA |
Administration Fee | TZS 1,600,000 | Africa’s Talking |
Item | Cost | Paid to |
---|---|---|
Short code | $ 3000 | TCRA |
Application Fee | $ 50 | TCRA |
Maintainance Fee | TZS 3,000,000 | Airtel |
Administration Fee | TZS 1,600,000 | Africa’s Talking |
Mobile Operator | Cost |
---|---|
Vodacom, Tigo | Free |
Airtel | $ 2000 |
Toll Free Shortcode | Cost |
---|---|
Reverse Billing | TZS 150 |
Item | Cost |
---|---|
Set up | TZS 198,500 |
Monthly Maintenance | TZS 79,400 |
Toll Free Shortcode | Cost |
---|---|
Reverse Billing | TZS 150 |
Service | Cost |
---|---|
RURA Application Fee | RWF 25000 |
RURA Shortcode fee | See short code categories and their pricing |
Africa’s Talking Set up fee | RWF 173000 per Telco |
Set up fee(One off) | RWF 150000 per Telco |
Monthly maintenance fee | RWF 43300 per Telco |
Telco | Set up fee | Monthly maintenance |
---|---|---|
MTN | Free | RWF 13000 |
Airtel | Free | RWF 35000 |
Item | MTN | Tigo & Airtel |
---|---|---|
Incoming SMS | RWF 7 | RWF 5 |
Outgoing SMS | See Bulk SMS Pricing | See Bulk SMS Pricing |
Set Up | Monthly Maintenance |
---|---|
Free | NGN 10,000 + 7.5% VAT |
Connection Fees | Pricing |
---|---|
NCC Application Fee | NGN 11,500 |
Code Acquisition | NGN 100,000 |
Integration Fee | NGN 100,000 |
Monthly Maintenance | NGN 70,000 + 7.5% VAT |
Connection Fee to MTN (All Sectors) | NGN 500,0000 |
Connection Fee to 9mobile (Financial Institutions) | NGN 770,000 |
Type | Cost |
---|---|
Incoming | NGN 2.90 |
Outgoing | NGN 2.90 |
Shortcode format | Application Fee | Annual Fee |
---|---|---|
4 Digit Code (Used for Two Way SMS only) | ZMW 16,000 | ZMW 24,000 |
3 Digit Code (Used for Two Way SMS and USSD) | ZMW 16,000 | ZMW 40,000 |
Set Up | Monthly Maintenance |
---|---|
ZMW 700 | ZMW 1,500 |
Set Up | Monthly Maintenance |
---|---|
ZMW 700 | ZMW 500 |
Item | Cost |
---|---|
Incoming SMS | ZMW 0.4 |
Telco | Set Up | Monthly Maintenance |
---|---|---|
Airtel Malawi | MWK 300,000 | MWK 185,000 |
TNM | MWK 300,000 | MWK 185,000 |
Set Up | Monthly Maintenance |
---|---|
Free | MWK 31,250 |
Item | Cost |
---|---|
SMS Cost | MWK 15 |
Telco | Basic ETB 0 - 5,300 |
Plus ETB 5,301 - 27,600 |
Premium ETB 27,601 - 111,000 |
Max ETB 111,000+ |
---|---|---|---|---|
Ethio Telecom | ETB 0.15 | ETB 0.10 | ETB 0.05 | ETB 0.04 |
Telco | Basic ETB 0 - 5,300 |
Plus ETB 5,301 - 27,600 |
Premium ETB 27,601 - 111,000 |
Max ETB 111,000+ |
---|---|---|---|---|
Ethio Telecom | ETB 0.20 | ETB 0.20 | ETB 0.15 | ETB 0.10 |
Set Up Fee | Monthly Maintenance |
---|---|
ETB 1,440 | ETB 1,000 |
Category | Set Up Fee | Subscription Fee | Monthly Maintenance | Current Available Code |
---|---|---|---|---|
Bronze | Free | 1,440 ETB | Free | 8065 (Bulk) and 8165 (Premium) |
Telco | Basic Plan ETB 0 - 5,300 |
Plus Plan ETB 5,301 - 27,600 |
Premium Plan ETB 27,601 - 111,000 |
Max Plan ETB 111,000+ |
---|---|---|---|---|
Ethio Telecom | ETB 3.50 | ETB 3.40 | ETB 3.20 | ETB 3.00 |
Telco | Basic Plan FCFA 0 - 2,499 |
Plus Plan FCFA 2,500 - 12,499 |
Premium Plan FCFA 12,500 - 49,999 |
Max Plan FCFA 50,000+ |
---|---|---|---|---|
MTN | FCFA 100 | FCFA 90 | FCFA 80 | FCFA 80 |
Orange | FCFA 100 | FCFA 90 | FCFA 80 | FCFA 80 |
Type | Short Code Application Fee | Regulatory Agency Application Fee | ARTCI Annual Fee | Annual Maintenace Fee |
---|---|---|---|---|
4-digit Code | FCFA 600,000 | FCFA 2,000,000 | FCFA 2,000,000 | FCFA 2,160,000 |
5-digit Code | FCFA 600,000 | FCFA 1,000,000 | FCFA 1,000,000 | FCFA 2,160,000 |
Set Up | Monthly Maintenance |
---|---|
FCFA 0 | FCFA 77,250 |
Item | Cost |
---|---|
Incoming SMS | ZAR 0.70 |
Outgoing SMS | ZAR 0.24 |
Item | Cost |
---|---|
Set Up | ZAR 4,200 |
Monthly Maintenance | ZAR 1,200 |
Item | MTN | AirtelTigo | Vodafone |
---|---|---|---|
Incoming SMS | GHS 0.053 | GHS 0.053 | GHS 0.053 |
Service | Duration | Cost |
---|---|---|
Application Fee | One-off | GHS 1,500 |
Annual 4-digit Short Code Fee | Annual | GHS 500 |
Annual 3-digit Short Code Fee | Annual | GHS 2100 |
Telco | Set Up Cost | Monthly Maintenance |
---|---|---|
MTN | GHS 4,000 | GHS 4,000 |
AirtelTigo | GHS 4,000 | GHS 4,000 |
Vodafone | GHS 4,000 | GHS 4,000 |
Item | MTN | AirtelTigo | Vodafone |
---|---|---|---|
Incoming SMS | GHS 0.053 | GHS 0.053 | GHS 0.053 |
Service | Duration | Cost |
---|---|---|
Application Fee | One-off | GHS 1,500 |
Telco | Set Up Cost | Monthly Maintenance |
---|---|---|
MTN | GHS 0 | GHS 1,000 |
AirtelTigo | GHS 0 | GHS 1,000 |
Vodafone | GHS 0 | GHS 1,000 |
Item | MTN | AirtelTigo | Vodafone |
---|---|---|---|
Incoming SMS | GHS 0.53 | GHS 0.53 | GHS 0.53 |
Setup | Monthly Maintenance |
---|---|
GHS 3,000 | GHS 1,000 |
GHC 1,800 | GHC 250 |
Entity | Cost |
---|---|
Regulator | CFA 550,000 |
Orange (Telco) | CFA 1,100,000 |
Free (Telco) | CFA 550,000 |
Expresso (Telco) | CFA 550,000 |
Entity | Cost |
---|---|
Regulator | CFA 550,000 |
Entity | Cost |
---|---|
Orange (Telco) | CFA 42,000 |
Free (Telco) | CFA 42,000 |
Expresso (Telco) | CFA 42,000 |
Entity | Cost |
---|---|
MO SMS | CFA 20 |
MT SMS | CFA 20 |
Entity | Cost |
---|---|
Regulator | CFA 400,000 |
Orange (Telco) | CFA 1,100,000 |
Airtel (Telco) | CFA 700,000 |
Moov (Telco) | CFA 400,000 |
Entity | Cost |
---|---|
Regulator | CFA 1,100,000 |
Entity | Cost |
---|---|
Orange (Telco) | CFA 75,000 |
Airtel (Telco) | CFA 75,000 |
Moov (Telco) | CFA 75,000 |
Entity | Cost |
---|---|
MO SMS | CFA 20 |
MT SMS | CFA 20 |
Entity | Cost |
---|---|
Regulator | CFA 400,000 |
Orange (Telco) | CFA 700,000 |
Malitel (Telco) | CFA 400,000 |
Telecel (Telco) | CFA 400,000 |
Entity | Cost |
---|---|
Regulator | CFA 1,100,000 |
Entity | Cost |
---|---|
Orange (Telco) | CFA 42,000 |
Malitel (Telco) | CFA 42,000 |
Telecel (Telco) | CFA 42,000 |
Entity | Cost |
---|---|
MO SMS | CFA 28 |
MT SMS | CFA 28 |
Entity | Cost |
---|---|
Regulator | CFA 700,000 |
Orange (Telco) | CFA 400,000 |
MTN (Telco) | CFA 550,000 |
Cellcom (Telco) | CFA 550,000 |
Entity | Cost |
---|---|
Regulator | CFA 700,000 |
Entity | Cost |
---|---|
Orange (Telco) | CFA 75,000 |
MTN (Telco) | CFA 75,000 |
Cellcom (Telco) | CFA 75,000 |
Entity | Cost |
---|---|
MO SMS | CFA 20 |
MT SMS | CFA 20 |
Entity | Cost |
---|---|
Regulator | CFA 400,000 |
MTN (Telco) | CFA 400,000 |
Orange (Telco) | CFA 400,000 |
Camtel (Telco) | CFA 400,000 |
Nextel (Telco) | CFA 400,000 |
Entity | Cost |
---|---|
Regulator | CFA 1,100,000 |
Entity | Cost |
---|---|
MTN (Telco) | CFA 42,000 |
Orange (Telco) | CFA 42,000 |
Camtel (Telco) | CFA 42,000 |
Nextel (Telco) | CFA 42,000 |
Entity | Cost |
---|---|
MO SMS - MTN | CFA 40 |
MT SMS - MTN | CFA 40 |
MO SMS - Other Telcos | CFA 20 |
MT SMS - Other Telcos | CFA 20 |
Entity | Cost |
---|---|
Regulator | CFA 1,500,000 |
Econet (Telco) | CFA 0 |
Lumitel (Telco) | CFA 0 |
Smart (Telco) | CFA 0 |
Entity | Cost |
---|---|
Regulator | CFA 1,500,000 |
Entity | Cost |
---|---|
Econet (Telco) | CFA 159,000 |
Lumitel (Telco) | CFA 117,000 |
Smart (Telco) | CFA 117,000 |
Entity | Cost |
---|---|
MO SMS | CFA 10 |
MT SMS | CFA 10 |
Entity | Cost |
---|---|
Regulator | CFA 350,000 |
MTN (Telco) | CFA 350,000 |
Entity | Cost |
---|---|
Regulator | CFA 1,100,000 |
Entity | Cost |
---|---|
MTN (Telco) | CFA 42,000 |
Entity | Cost |
---|---|
MO SMS | CFA 10 |
MT SMS | CFA 10 |
Entity | Cost |
---|---|
ARCE(Regulator) | CFA 503 ,000 |
Orange (Telco) | CFA 800,000 |
Onatel (Telco) | CFA 800,000 |
Telecel (Telco) | CFA 800,000 |
Entity | Cost |
---|---|
ARCE (Regulator) | CFA 550,000 |
Entity | Cost |
---|---|
Orange (Telco) | CFA 85,000 |
Onatel (Telco) | CFA 42,000 |
Telecel (Telco) | CFA 42,000 |
Entity | Cost |
---|---|
MO SMS | CFA 23 |
MT SMS | CFA 23 |
Entity | Cost |
---|---|
Regulator | CFA 700,000 |
Togocel (Telco) | CFA 700,000 |
Entity | Cost |
---|---|
Regulator | CFA 1,100,000 |
Entity | Cost |
---|---|
Togocel (Telco) | CFA 117,000 |
Entity | Cost |
---|---|
MO SMS | CFA 25 |
MT SMS | CFA 25 |
Item | MTC | Telecom Namibia |
---|---|---|
Outgoing SMS | NAD 0.25 | NAD 0.25 |
Telco | Set Up Cost | Monthly Maintenance |
---|---|---|
MTC | NAD 4,500 | NAD 2,300 |
Telcom Namibia | NAD 4,500 | NAD 2,300 |
Item | Econet | Vodacom |
---|---|---|
Outgoing SMS | Loti 0.30 | Loti 0.30 |
Telco | Set Up Cost | Monthly Maintenance |
---|---|---|
Econet | Loti 5,100 | Loti 6,100 |
Vodacom | Loti 5,100 | Loti 6,100 |
Item | Eswatini Mobile | MTN |
---|---|---|
Outgoing SMS | SZL 0.8 | SZL 0.8 |
Telco | Set Up Cost | Monthly Maintenance |
---|---|---|
Econet | SZL 4,500 | SZL 3,300 |
Vodacom | SZL 4,500 | SZL 3,300 |
Entity | Cost |
---|---|
Regulator | EGP 0 |
Orange (Telco) | EGP 0 |
Vodafone (Telco) | EGP 0 |
Etisalat (Telco) | EGP 0 |
Entity | Cost |
---|---|
Regulator | EGP 20,000 |
Entity | Cost |
---|---|
Orange (Telco) | EGP 1,400 |
Vodafone (Telco) | EGP 1,400 |
Etisalat (Telco) | EGP 1,400 |
We (Telco) | EGP 1,400 |
Entity | Cost |
---|---|
MO SMS | EGP 0 |
MT SMS | EGP 0.2 |